Virtual PBX is a budget-friendly form of hosted VoIP (Voice over Internet Protocol) that usually only handles inbound calls. A Virtual VoIP Phone is typically intended for small business VoIP customers with fewer than 10 employees and low-volume telephone traffic. A virtual PBX offers inexpensive business VoIP telephone service to small businesses. As with a hosted PBX phone systems, a virtual PBX is owned and also maintained off-site by a VoIP service provider.

A virtual PBX enables a small business telephone system to access enterprise-level features such as auto attendants and voicemail. With Virtual VoIP Phone small business telephone systems, small start-ups, mom-and-pop shops, freelancers, and entrepreneurs can all present a professional image to vendors, investors, and also customers. Depending on the service provider, a Virtual VOIP Phone system may require a separate phone service for outbound calls. 3CX offers a full-featured unified communications solution as a virtual PBX which can be easily installed as well as configured with PBX Express. It includes features such as status, chat, video conferencing, queues as well as apps for iOS as well as Android and more.

Virtual PBX Features

Virtual PBX phone systems offer lower costs and also fewer features than hosted Virtual VOIP Phone Dubai services. Compared to hosted PBX small business telephone systems as well virtual PBX service is limited to the most fundamentals of business-oriented call controls. Virtual PBX is geared toward simple inbound call-routing for SoHo offices with few personal, small budgets, and also limited calling needs. As with many hosted PBX calling services and also most virtual PBX phone systems do not require a contract or term commitment.

Standard features offered with most Virtual VOIP Phone plans are:

  • Voicemail
  • Auto-attendant
  • Unlimited call handling (no busy signals)
  • Call forwarding


Virtual PBX phone systems generally:

  • Handle only inbound calls
  • Offer a limited number of extensions
  • May not include Fax over IP (FoIP) services
  • Include a set amount of free minutes
  • May not offer voicemail-to-email
  • It may not include international long-distance coverage
  • May not offer Internet fax service
  • It may charge extra for conference calls

The features offered vary by virtual PBX VoIP provider. As VoIP service becomes a more common solution for small business telephone systems. Many virtual PBX plan features are incorporating the more advanced features of hosted PBX phone systems. Compare plans as well as prices to determine the best virtual PBX solution.

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